Full payment is required on all spa day and spa stay bookings.
Full payment is required on all bookings. A 50% refund will be given if notice is given prior to 48 hours of the scheduled appointment.
Re-booking may also be offered up to 4 weeks following original date, however please note this is subject to availability and cannot be guaranteed.
If cancellation notice takes place inside 48 hours no refund will be given.
Arriving late for your scheduled appointment will unfortunately result in a reduced treatment time and full payment will still be charged.
In the event you do not attend a scheduled treatment, full payment will still be charged.